Frequently asked questions

Where can I find the most updated Conference program?

You may download the program here.

Why should I come to the Conference?  

The Philanthropy Australia National Conference is the premier thought leadership event of its type in the Australasian region. It’s our once-every-two-years opportunity to bring the Australian philanthropic sector and broader community together with the world’s best thinkers, strategists and leading voices to act as a catalyst for change. 

For funders: professional development, opportunity to meet peers from across the country, learn about new and emerging trends in the sector, relevant and practical examples which can be applied in an Australian context, stimulate ideas and thinking which can be applied to your own evolving practice.  

For NFPs: professional development, opportunity to meet peers from across the country, and engage with the broader philanthropic and social change community, learn about best-practice philanthropy (including where the sector is headed), learn about new and emerging trends in the sector as well as different ways of working in partnership to achieve positive change.  

Are there any discounts for not-for-profits (NFPs)? 

As a small NFP ourselves, we’re not in a position to offer any discounted NFP rate. BUT, there is a significant difference between member and non-member pricing – so it’s definitely beneficial to join as a member of Philanthropy Australia (if you’re not already) to take advantage of this discount. 

I’m only able to attend one day of the Conference – is this okay? 

Yes, this is okay. The Conference is programmed and promoted as a two-day event and we recommend that, if possible, delegates attend both days to gain full benefit of the program – but we do understand that this may not be possible. The online registration process gives you the option to register for just one day if you fall into this category. 

Alternatively, you may consider sharing your registration with one of your colleagues. 

Can I share/split my Conference registration with one of my colleagues? 

Yes, registrations can be shared. You may wish to consider this option if you are only able to attend one day of the Conference. Please note that only one name badge is provided per registration and delegates are required to wear a valid name badge during the Conference to be permitted entry. 

Are there any group discounts? 

Please contact programs@philanthropy.org.au if you plan to have a group registrations of 5 or more.

What methods of payment are accepted? 

Our registration platform accepts all credit cards. Payment can also be made via Electronic Funds Transfer (EFT), and we are also able to generate an invoice if required. 

You will be required to nominate your preferred method of payment as part of your registration. 

What’s the Early Bird period? 

The Early Bird period allows delegates to take advantage of reduced pricing. Early Bird pricing is available until Friday 31 May 2024 – giving delegates ample opportunity to take advantage of it, depending on which financial year works best from a budget perspective. 

I subscribe to the online directory of funders, essentials for not for profits and/or the free edition of Philanthropy Weekly. Am I entitled to the discounted member rate?   

Whilst you are still very much part of our community, subscriptions are not included in Philanthropy Australia’s membership so we are unable to offer you the discounted member rate. 

The Conference has been priced in such a way that joining as a Philanthropy Australia Member offsets the cost of attending. We encourage you to join as a Philanthropy Australia Member to receive the discounted member rate and gain access to the benefits and value that your chosen level of membership offers. 

We would love to chat to you about membership and what might be best for you and your organisation. If you would like to learn more about Philanthropy Australia membership, please email us at membership@philanthropy.org.au and we will put you in touch with your friendly membership manager. 

What if I need to cancel my registration later? 

Please find Philanthropy Australia’s Cancellation Policy and contact programs@philanthropy.org.au to process your cancellation accordingly. 

Code of Conduct

Philanthropy Australia is committed to providing safe and welcoming environments for all who participate in the National Conference. All Conference participants will be deemed by their attendance to have agreed to abide by the Code of Conduct

Conference participants violating these rules may be asked to leave the Conference without a refund at the discretion of the conference organisers.

Program information

A detail program will be available to download from Philanthropy Australia website prior to the Conference.

Changes to the program may occur even at short notice before the conference.

Language

The official conference language is English. No simultaneous translations will be provided, except where otherwise indicated or specified. 

Accessibility

We are dedicated to creating an inclusive experience for all attendees. The event venue at Adelaide Convention Centre is accessible and Philanthropy Australia staff will be there to assist with guiding delegates up to the conference hall. To find out more about the venue access please visit the Adelaide Convention Centre

Dress code

A guide to the dress code is business casual however you are welcome to wear anything that makes you feel good. 

Sustainability.

We are minimising the carbon footprint at the conference. You can play your part by:

  • Bringing your drink bottle to refill from the water coolers.
  • Bringing a reusable coffee up to use at the café or when getting a coffee.

Using our app. We have opted not to provide paper programs for everyone, so please download the official app.

Wi-Fi connection

There is free Wi-Fi available at the venue for all participants and available throughout the entire Conference. 

Photography, videography and image use

There will be professional photography and videography at the Conference. Please note that by attending the Conference, you agree that we may record your image (photograph, audio or video) and use for promotional purposes. Please let us know at the registration desk if you do not want to be photographed or filmed.

Smoking policy

Smoking is not permitted anywhere in the venue. The prohibition also includes any form of e-cigarettes or vapes. The participant will be asked to leave the Conference venue, if the smoking prohibition is violated.

Cloakroom 

The cloakroom of the convention centre is located at the East Reception desk. You may leave small items such as clothing or bags there. However, if you have large suitcases and luggage to store during the conference, please go to the conference registration desk and our staff will assist you.

Hotel reservation

Hotel accommodation is not included in the registration fee and needs to be organised by attendees. It is recommended that the participants contact Accommodation Link with hotel bookings if needed.

Registration name change

Name changes will only be accepted by email stating the new and old names as well as the new contact details (address, email). Transferring your registration to a different person cannot be guaranteed if you do not inform us in advance. Name changes due to misspelling are always accepted. Please contact us at programs@philanthropy.org.au.

Name badges

Name badges must be worn at all times during the Conference. Access to the Conference hall will not be granted without a valid name badge.

There will be a self-check-in system onsite in the foyer of the Conference hall which will scan the QR code (sent by email in advance) and print your name badge prior to entering.

How do I access the Conference app?

You are encouraged to install the Conference mobile app in advance to make your journey to the conference easier. The app will enable you to access detailed information about sessions and speakers. The app installation details will be provided to all participants prior to the Conference.

Cancellation policy

Registrant cancellations received by PA 35 days before the Conference will receive a full refund of registration fees less an administration charge of 15%. Cancellations after this date will not be refunded. Please view the full Cancellation Policy.